Privacy Policy

Your data is protected and respected.

Collection of non-personal information

When you visit the Rapidforms our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to Rapidforms, pages of Rapidforms that you visit, the time spent on those pages, information you search for on Rapidforms, access times and dates, and other statistics.

Information transfer and storage

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this document or inquire with us using the information provided in the Contact section.

Payment Processing

All purchases made through Rapidforms are processed using Stripe, our third-party payment processor (stripe.com). Stripe may request personal and/or non-personal information, including your name, address, email address, credit card information, or other Personal Information during the payment process. Stripe has a privacy policy (stripe.com/privacy) detailing their collection and utilization of personal information.
Rapidforms does not have control over Stripe or its information collection and usage practices. Any questions or concerns regarding Stripe’s practices should be addressed directly to Stripe.Stripe provides us with specific non-personal information concerning transactions conducted on Rapidforms. This non-personal information may encompass purchase details like the transaction date, amount paid, and the product acquired. It's important to note that the non-personal purchase information might be associated with the Personal Information you furnish to us, primarily restricted to your email address, as previously mentioned. However, Stripe does not furnish us with any additional Personal Information, including your name, street address, or credit card details.

Cookies

Rapidforms uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate Rapidforms.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.In addition to using cookies and related technologies as described above, we also may permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on Rapidforms.
These companies may deliver ads that might also place cookies and otherwise track user behavior.

Information We Collect

We collect the following types of information:

Personal Information: Information that identifies you as an individual, such as your name, email address, and contact information.
Usage Data: Information about how you interact with our services, including IP addresses, browser type, and usage patterns.
Google User Data: If you choose to integrate with Google services, we may collect data from your Google account as permitted by Google’s API.

How We Use Information

We use the information we collect for the following purposes:

To Provide and Improve Our Services: We use your information to operate, maintain, and enhance our services.
To Communicate with You: We use your contact information to send you updates, security alerts, and support messages.
For Analytics and Research: We use usage data to analyze trends and improve our services.
To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.

Use of Google User Data

Our application uses Google user data to read or write spreadsheets that given access by you for certain functionalities. We only access data that is necessary for the functionality of our app and in accordance with Google's User Data Policy.

Sharing and Disclosure of Information

We do not sell, trade, or otherwise transfer to outside parties your Google user data.

Data Retention and Deletion

We retain your personal data only as long as necessary to provide you with our services and fulfill the purposes described in this policy. Google user data is retained for as long as your account is active or as needed to provide you with our services. You can delete your data from the dahsboard.

Data Protection Mechanisms

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure storage practices.

Google Sheet integration

When you connect our Google Sheet integration we ask you to pass the Google account authorization process.

We ask your permission to create files on your Google Drive and manage the files that we created (we can not see or edit other files on your Google Drive).

This permission is needed to create a new spreadsheet on your Google Drive.

RapidForms's use and transfer of information received from Google APIs adhere to Google API Services User Data Policy, including Limited Use requirements .

We request this permission to create a new spreadsheet on your Google Drive. We also create initial spreadsheet headers column (e.g. ID, NAME, EMAIL, MESSAGE). learn more.

After the spreadsheet is created, we give it permanent writing access to our app. This will allow us to populate this particular spreadsheet with data that is passed from your forms.

And After the spreadsheet is created and given writing access, we immediately sign you out. This means we do not store the access to your Google Drive or any other Google account info.

We use https://www.googleapis.com/auth/spreadsheets This scope grants read and write access to your Google Sheets. It allows the integration to create new spreadsheets on your Google Drive, manage the files it creates (including editing them), and perform various read and write operations on the sheets.

Use Case Explanation: This scope is necessary for RapidForms to create new spreadsheets on your Google Drive and manipulate the data within those spreadsheets. RapidForms may need to create and manage spreadsheets for the purpose of storing data submitted through forms.

We also use https://www.googleapis.com/auth/drive.file this scope grants the application the ability to create and manage files specifically created by your application in Google Drive. It does not provide broad access to all files in Google Drive, only those created or opened by the app.

Use Case Explanation: This scope is useful when the application needs to create and manage its own files in the user's Google Drive, such as the spreadsheets created by RapidForms. It limits access to only the files created by the application and doesn't allow access to other files in the user's Drive.
Security Consideration: Using this scope is a good practice as it follows the principle of least privilege. The application only has access to files it has created or opened, reducing the risk associated with broader access scopes. It ensures that the application's access is confined to its own files, enhancing security and user privacy.

We also use these scopes: "https://www.googleapis.com/auth/spreadsheets.readonly https://www.googleapis.com/auth/drive.readonly"; Here's a brief explanation of each scope:

https://www.googleapis.com/auth/spreadsheets.readonly:

Purpose: Grants read-only access to the user's Google Sheets.
Use Case: Allows your application to view the content of spreadsheets without being able to modify them. This is useful if your app needs to display or analyze spreadsheet data but doesn't need to make changes.

https://www.googleapis.com/auth/drive.readonly:

Purpose: Grants read-only access to the user's Google Drive files.
Use Case: Allows your application to list and read the content of files in the user's Google Drive. This is useful for accessing and displaying various types of files stored in Drive, such as documents, spreadsheets, and other supported file types, without being able to modify them.

How Each Scope is Used

1. Read-only Access to Google Sheets:

Your application can list the user's spreadsheets.
It can read the data within these spreadsheets.
It cannot create, update, or delete any spreadsheets or their content.

2. Read-only Access to Google Drive:

Your application can list all files in the user's Google Drive.
It can read the content of these files, including Google Docs, Sheets, Slides, PDFs, and other file types stored in Drive.
It cannot upload, update, or delete any files in Drive.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.